Shipping & Delivery
At Technical Racing Products (TRP), we work to process and dispatch orders as quickly and efficiently as possible. Shipping options, delivery costs and available carriers are displayed during the checkout process.
1. Shipping Within Spain
Domestic shipments are normally handled through NACEX using its 24/48-hour e-NACEX service, or through Correos with delivery to the nearest available post office, depending on the shipping option selected.
Where available, customers may select their preferred shipping method or carrier during checkout.
When free shipping applies as a result of a promotion, special offer or order value, Technical Racing Products reserves the right to select the carrier and shipping service used for the delivery.
2. Shipping Costs
Shipping costs are calculated automatically during the checkout process and will be displayed before the order is confirmed.
The final shipping cost may depend on factors including:
- Destination.
- Weight of the shipment.
- Package dimensions and volume.
- Products included in the order.
- Selected carrier or delivery service.
To obtain the exact shipping cost for an order, add the required products to the shopping cart and proceed through checkout until the available shipping methods and prices are displayed.
3. Order Processing
Once an order has been placed through technicalrp.es, the customer will receive an order confirmation by email.
Where applicable, additional documentation such as a proforma invoice or invoice may also be sent electronically.
Orders are prepared for dispatch once the corresponding payment has been successfully received or confirmed.
4. Payment and Dispatch
Dispatch times may depend on the selected payment method.
- PayPal: orders can be processed for dispatch once payment confirmation has been received.
- Bank transfer: orders will not be dispatched until the corresponding payment has been received in our bank account.
- Cash on delivery: where this payment method is available, orders can be processed directly for dispatch according to stock availability.
Orders paid using non-immediate payment methods, such as bank transfer, will normally be reserved for a maximum of 7 days. If payment has not been received within this period, Technical Racing Products reserves the right to cancel the order and release the reserved stock.
5. Cash on Delivery
Where cash on delivery is available, a surcharge of 2.5% of the order value applies, with a minimum charge of €1.90 + VAT.
Availability of cash on delivery may depend on the destination, order value and selected carrier.
6. PayPal Payments
Orders paid through PayPal must be paid in euros (EUR).
An order will only be considered paid once Technical Racing Products receives confirmation of the transaction from the corresponding payment provider.
7. Order Tracking
Customers may receive information about the status and progress of their order through technicalrp.es and/or by email.
When tracking information is provided by the carrier, the corresponding tracking number or link may be sent to the customer once the shipment has been dispatched.
8. Delivery Times
Delivery times shown on the website or provided by the carrier are estimates and normally begin once the order has been dispatched.
For domestic shipments using NACEX, the standard service is normally 24/48 hours, depending on destination and carrier conditions.
Delivery times may be affected by weekends, public holidays, remote destinations, exceptional demand, weather conditions, carrier incidents or other circumstances beyond the reasonable control of Technical Racing Products.
9. Product Availability
Orders are subject to product availability.
Although Technical Racing Products makes reasonable efforts to keep stock information accurate, occasional discrepancies may occur between displayed stock and actual availability.
If an ordered product is unexpectedly unavailable, we will contact the customer to provide information about the available options.
10. Damaged Packages
If a shipment arrives with visible damage, crushed packaging, broken seals or other signs of transport damage, we strongly recommend that the customer records the incident with the carrier at the time of delivery whenever possible.
In the case of shipments delivered by NACEX, any visible transport damage should be reported as soon as possible and preferably within 24 hours of receiving the shipment.
The customer should also contact Technical Racing Products promptly so that we can assess the situation and coordinate the appropriate action with the carrier.
Photographs of the external packaging, shipping label, internal packaging and damaged products may be requested to help process the transport claim.
11. Missing or Delayed Shipments
If an order has not arrived within the expected delivery period, please first check the tracking information supplied by the carrier.
If the shipment is being handled by NACEX, you may contact the carrier at:
NACEX: +34 937 312 992
You may also contact Technical Racing Products so that we can assist you with the status of your shipment:
Technical Racing Products: +34 937 833 036
12. Delivery Address
Customers are responsible for ensuring that the delivery address provided during checkout is correct and complete.
Technical Racing Products cannot guarantee delivery or assume responsibility for delays resulting from incorrect, incomplete or outdated address information supplied by the customer.
Additional transport costs caused by an incorrect address, failed delivery or re-shipment may be charged to the customer where appropriate.
13. Additional Information
For questions regarding shipping costs, delivery status or transport incidents, please contact Technical Racing Products.
Phone: +34 937 833 036